How it works
Follow up on the quotes customers leave unanswered.
QuoteBack is a focused tool for following up on unanswered quotes. Enter a quote once, then let the reminders do the remembering while you get back to the work.
- 01
Enter a quote
Add the customer, the job, the amount, and the date. For example: a $1,800 water-heater quote from Mike’s Plumbing.
- 02
Send follow-ups on Day 2, Day 5, and Day 10
QuoteBack sends a plainspoken follow-up on each day, so unanswered quotes get a timely nudge without you keeping a list.
- 03
Stop when the customer replies
As soon as the customer replies, QuoteBack stops the remaining follow-ups. You can take over the conversation while the sequence stays quiet.
See the recovery sequence in action
An unanswered quote is revenue at risk. Here is how QuoteBack helps Mike’s Plumbingrecover a $1,800 water-heater replacement with clear, low-pressure follow-up.
QuoteBack
Following up for Mike’s Plumbing
Subject
“Hi there — just checking in on the $1,800 water-heater replacement quote. Happy to answer any questions about the work or timing.”
gentle follow-up
QuoteBack
Following up for Mike’s Plumbing
Subject
“Hi — wanted to see if you had a chance to review the quote. If it helps, we can talk through scheduling or adjust the timing around your week.”
address the silence
QuoteBack
Following up for Mike’s Plumbing
Subject
“One last note on your water-heater quote: no pressure either way. If you would like to move forward, reply here and we’ll find a good day. We’re happy to help later, too.”
last-chance close
The reply branch
Customer replies on Day 5
“Can we schedule this for Thursday?”
QuoteBack stops the remaining follow-ups—including Day 10—once a reply is received. The reply appears as a new customer reply in the protected dashboard, where the business can open the inbox item and take over.
Built for people who send quotes between jobs.
Whether you are on a jobsite, in a truck, or running the office, QuoteBack keeps good estimates from disappearing in the inbox.
More follow-through, less chasing
Professional for the customer. Automatic for you.
Good follow-up is not pestering. It is showing up clearly and helpfully while the customer is deciding.